PRIVACY
Privacy Policy for The Grain Shed
Effective Date: 10th April 2025
At The Grain Shed, accessible from https://thegrainshed.co.uk, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect personal information when you:
- Contact us via forms on the website
- Subscribe to a newsletter or mailing list
- Book a class or event through our external booking system
- Interact with our website (e.g. via cookies or analytics)
Types of information we may collect include:
- Name and email address (if provided)
- Booking details (e.g. classes or events selected)
- IP address
- Browser type and version
- Pages visited and time spent on the site
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries
- Process and manage bookings
- Improve and personalise your experience on our website
- Monitor and analyse website usage through analytics tools
- Send occasional updates or newsletters (if you opt in)
We will never sell or rent your personal information to third parties.
3. External Booking System
We use an external service called BookingNinja Booking Software to manage our bookings. When you book a class or event through this system, your information is collected and processed by BookingNinja in accordance with their privacy policy.
We recommend reviewing their privacy practices on their website: https://bookingninja.io/
The information you provide during the booking process—such as your name, contact details, and booking preferences—is used to manage your reservations and communicate with you regarding your booking.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather analytics data. Cookies are small files stored on your device that help us understand how visitors use our website.
You can choose to disable cookies through your browser settings. However, this may affect how the website functions.
5. Third-Party Services
We may use third-party services, such as Google Analytics, to help us understand how users interact with the site. These providers may collect anonymised information in accordance with their own privacy policies.
6. Data Storage and Security
We take reasonable steps to protect the personal data we collect from misuse, interference, loss, and unauthorised access or disclosure. However, no internet-based site can be 100% secure.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or delete your personal data
- Withdraw consent to marketing communications at any time
To exercise these rights, please contact us at [Insert contact email].
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@thegrainshed.co.uk
Address: The Grain Shed, Blake House Craft Centre, Blake End, CM77 6SH
